CheapTickets is a fairly mediocre ticket company, offering enough features to maintain credibility, yet falling seriously shy of its top-rated competitors Ticketmaster, StubHub and TicketsNow.
CheapTickets sells tickets at a surcharge rate of 15%, which is fairly common among online sports tickets providers. Shipping and handling is given at the flat rate of $15, which can prove beneficial over a percentage when tickets are ordered in larger quantities.
CheapTickets offers ticket searches by city and athletic organization. However, athletic team schedules and city searches are neither intuitive nor easy to comprehend, making the service difficult to use. CheapTickets does allow users to sell tickets with a 30% broker’s fee, making it one of the pricier online sports tickets companies around.
CheapTickets is very cluttered, with ticket information often hard to find or easy to miss.
CheapTickets offers technical support and assistance in the form of telephone and email support, while also hosting a FAQ section for quick reference to information regarding the services of the site.
Though CheapTickets does in fact sell sports tickets, its main focus seems to be its hotel and travel services. And while its rates and fees are similar to most online sports ticket companies, its difficulty of use and lack of features make it an easy online sports ticket provider to skip over.

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