Though TicketCity offers free shipping where most competitors charge upwards of $15, its lack of features, ticket availability and search menus make this Online Sports Ticket provider mediocre at best, falling short of top-rated products such as Ticketmaster, StubHub and TicketsNow.
TicketCity offers tickets with a higher than usual surcharge of 20%. The purchase process is fairly typical. Shipping and billing information are required for payment process, with payment notifications sent by email. Tickets are delivered using TicketCity’s free FedEx 2-Day delivery.
TicketCity offers few service features and user options, severely limiting what the service can and can’t provide to only a few purchase and shipment options.
TicketCity’s website is fairly easy to use, though somewhat cluttered. Sporting events are organized by athletic organization, with ticket searches available by team. Full team schedules are available for convenient location of sports events and dates. And, in TicketCity’s favor, full maps of stadiums and arenas are available, providing users with an accurate understanding of their seat location.
TicketCity does offer a well-equipped technical support section, with assistance available by telephone, email and live chat. An in-depth FAQ section is also available for quick reference.
Though TicketCity does stand out with its technical support question, its limited service features, user options and overall difficulty of use and navigation make it stand miles apart from the top rated online sports tickets providers.

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