Pricing:  

TicketNetwork charges a 17% service fee for each ticket, as well as a 5.9% charge for shipping and handling. Though service fees are very common with online sports tickets providers, TicketNetwork’s are on the higher end. However, this balances out with the moderate shipping and handling rate.

TicketNetwork also accommodates users who want to sell their tickets, charging a low 3% broker’s fee.

Features:  

TicketNetwork’s search features are fairly easy to use. Their sports section is well-categorized for quick and convenient reference. Ticket searches can be done by city, athletic team and by date, allowing users to choose specific games or shop around for more economical options. However, despite having some excellent search features, TicketNetwork lacks some other crucial features such as order by phone and will call, that separate it from the best online sports tickets providers Ticketmaster, StubHub and TicketsNow.

Ease of Use:  

TicketNetwork is fairly easy to use, with information located and organized conveniently for quick reference. Additional features such as stadium maps and lists of surrounding hotels, restaurants and forecasted weather conditions provide users with information that is generally not found in one place, making them a viable reference for these vital pieces of information.

Help/Support:  

Despite having no phone ordering services, TicketNetwork does provide assistance to users via telephone and email. However, TicketNetwork lacks a FAQs section and live chat, making slower forms of assistance such as telephone and email necessary.

Though Ticketmaster offers a large variety of tickets using an easy to use, well organized site, its lack of features, user options and technical support keep it from rising to the top.